Privacy Policy

Last Updated: February 5, 2025

Introduction

This Privacy Policy describes how Native Garden Planner ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our software service (the "Service").

Information We Collect

1. Information You Provide: This includes information you provide when you create an account, use the Service, or contact us for support. This may include your name, email address, username, password, and any other information you choose to provide.
2. Usage Data: We collect information about how you use the Service, such as the features you access, the pages you visit, and the time you spend using the Service. This information may be collected automatically through your use of the Service.
3. Device Information: We collect information about the device you use to access the Service, such as your device type, operating system, IP address, and browser type.
4. Uploaded Content: Any images you upload to the Service may be stored and used by us for operational purposes, including but not limited to improving our plant identification features and enhancing user experience.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Send you important information about the Service, including updates, security alerts, and support messages;
• Respond to your inquiries and requests;
• Improve the Service;
• Analyze usage trends to enhance user experience;
• Ensure compliance with our Terms of Service;
• For other purposes disclosed to you at the time of collection.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who help us operate and maintain the Service (such as hosting providers, analytics services, and customer support platforms). These providers are required to use your information solely to provide their services to us.
• Legal Compliance: If required by law, regulation, or a legal process, we may disclose your information to comply with legal obligations or protect the rights, property, or safety of our users and the public.

Your Choices

• Access and Updates: You can access and update your information in the Service settings.
• Account Deletion: You may request to delete your account by contacting us at [email protected].
• Cookies and Tracking: You can adjust your browser settings to refuse or limit cookies; however, this may impact your use of certain features.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain your information to comply with legal obligations, resolve disputes, and enforce agreements. Images uploaded to the Service may be retained indefinitely to support Service functionality.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We encourage you to use strong passwords and take necessary precautions to protect your account.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to remove such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you by posting the updated policy on the Service and updating the "Last Updated" date above. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].